QUESTIONS AND ANSWERS

I have a problem with Drying, what shall I do?

1. What type of substrate are you using?
2. What type of damping system do you have?
3. Check the type of fountain you are using.
4. Ph balance should be between 5.0 - 5.3.
5. If damping system is alcohol, add 8 to 12 volume percent to the damping system.
6. Check to see if temperature in the press is approx. 19^oC

I am watching a lot of moistures while printing. What shall I do?

Please check that you are using a good Fountain. Please ask our office for the advisable fountains.

I have sent a file from a Mac, but I am not receiving the right fonts ...

Please make sure that the fonts you have are not damaged, reinstall them and retry. If the problem remains, please feel free to call us.

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